At viel.chat, operated by Viel UK Limited (Company number 17036811), we use cookies to enhance your experience on our website. This policy explains what cookies are, how we use them, and how you can manage them.
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They are safe, do not harm your device, and do not store sensitive information like passwords or credit card numbers.
Cookies help make our website faster, easier to use, and tailored to your needs. They allow us to recognise your device, remember your preferences, and improve site performance. Without cookies, the website may treat you as a new visitor on each page, affecting functionality like staying logged in.
Cookies for secure login and fraud prevention.
Cookies for preferences like language.
Cookies to improve site performance.
Cookies for tailored content.
Cookies tracking ad interactions.
Shares data for ads with Google.
Ads based on your interests.
Cookies make your next visit easier and the site more useful to you. They can be either "session" cookies (which are deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period of time).
We use cookies aligned with the following categories, as defined by Google's consent framework:
Enable secure login and protect against fraud. These are necessary for the website to function securely.
Store preferences like your chosen language to ensure a smooth browsing experience.
Track how you interact with our site to improve its performance. These do not collect personal information.
We may use Google Tag Manager and Google Analytics 4 (GA4) to collect usage data and improve our site. These tools are only loaded when you accept analytics cookies.
Tailor content to your preferences for a customised experience.
Track ad interactions to measure ad performance.
Share data with third parties, like Google, for advertising purposes.
Deliver ads based on your interests and browsing behaviour.
Essential cookies are required for the website to work properly and cannot be disabled. Optional cookies can be managed via your browser settings or our consent preferences tool above.
Cookies may be set by us ("first-party cookies") or by third parties, such as Google, whose services (e.g., analytics or ads) appear on our site ("third-party cookies"). Third-party cookies are subject to the respective third-party privacy policies.
Third-party services that may set cookies include Google Tag Manager, Google Analytics 4, and other Google services used for analytics or advertising (with your consent).
We do not sell or share cookie data with third parties, except where required by law (e.g., for government or law enforcement requests). Analytics and advertising cookies may involve data sharing with third parties like Google, but only with your consent for optional cookies.
You can control cookies through your browser settings to accept, reject, or be notified before cookies are set. Disabling cookies may limit some website features. For more information on managing cookies, visit aboutcookies.org.
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser.
If you have questions about our cookie policy, please contact us at contactus@viel.chat.
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date.