Terms of Service

Last updated: October 2025

1. Acceptance of Terms

By accessing and using Viel Chat, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily use Viel Chat for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials
  • use the materials for any commercial purpose or for any public display
  • attempt to reverse engineer any software contained on the website
  • remove any copyright or other proprietary notations from the materials

3. User Content

You are responsible for the content you share through Viel Chat. You agree not to use the service to:

  • share illegal, harmful, or inappropriate content
  • violate any laws or regulations
  • infringe on the rights of others
  • spam or send unsolicited messages

4. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices. We are committed to protecting your personal information and conversation data.

5. Disclaimer

The materials on Viel Chat are provided on an 'as is' basis. Viel Chat makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

6. Limitations

In no event shall Viel Chat or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Viel Chat, even if Viel Chat or a Viel Chat authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

7. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

9. Accounts

You must register an account with us in order to use the Services. You agree to provide accurate and complete information in the creation of your account and agree to update this information with any changes. Your account is for your personal use only and you may not authorize others to use your account. You are responsible for ensuring that your access credentials are kept confidential and are not disclosed to any third party, and for all activity that occurs under your account.

10. Age Requirements

You must be over 13 years of age to use the Services, and children under the age of 13 cannot use or register for the Services. If you are over 13 years of age but are not yet of legal age to form a binding contract (in many jurisdictions, this age is 18), then you must get your parent or guardian to read these Terms and agree to them for you before you use the Services.

11. Proprietary Rights

By submitting, posting or otherwise uploading User Content on or through the Services you give Viel Chat a worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute such User Content for the purpose of enabling Viel Chat to provide you with the Services.

Viel Chat acknowledges and agrees that it obtains no right, title or interest from you under these Terms in or to any User Content that you create, upload, submit, post, transmit, share or display on, or through, the Services, including any intellectual property rights which subsist in that User Content.

12. Restrictions on Use

You may not engage in any activity that interferes with or disrupts the Services. You may not rent, lease, provide access to or sublicense any elements of the Services to a third party. You may not access the Services in a manner intended to avoid incurring fees or exceeding usage limits. You may not use any robot, spider, site search/retrieval application or other manual or automatic program or device to retrieve, index, "scrape," "data mine" or in any way gather Content from the Services.

You agree that you will not upload, record, publish, post, link to, transmit or distribute User Content, or otherwise utilize the Services in a manner that: advocates, promotes, incites, instructs, informs, assists or otherwise encourages violence or any illegal activities; infringes or violates the copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property rights of any third party; or violates any law, statute, ordinance, or regulation.

13. Pricing Terms

Subject to the Terms, the Services are provided to you without charge up to certain usage limits, and usage in excess of these limits may require purchase of additional resources and the payment of fees. Please see Viel Chat's settings page for more details regarding pricing for the Services.

14. Modification and Termination of Services

Viel Chat is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Viel Chat provides may change from time to time without prior notice to you. You may terminate these Terms at any time by canceling your account on the Services.

You agree that Viel Chat, in its sole discretion and for any or no reason, may terminate your account or any part thereof. You agree that any termination of your access to the Services may be without prior notice, and you agree that Viel Chat will not be liable to you or any third party for such termination.

15. Indemnification

You agree to hold harmless and indemnify Viel Chat, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners from and against any third party claim arising from or in any way related to your breach of the Terms, your use of the Services, your violation of applicable laws, rules or regulations in connection with the Services, or your User Content.

16. Copyright Policy

We respect the intellectual property rights of others and expect our users to do the same. In accordance with applicable copyright laws, we will respond expeditiously to claims of copyright infringement committed using the Services if such claims are reported to us.

17. Disputes

These Terms and any action related thereto will be governed by the laws of England and Wales without regard to its conflict of laws provisions. Any dispute or controversy arising out of, in relation to, or in connection with these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Miscellaneous

These Terms, together with our Privacy Policy, constitutes the entire agreement between the parties relating to the Services and all related activities. These Terms shall not be modified except in writing signed by both parties or by a new posting of these Terms issued by us. If any part of these Terms is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

19. Contact Information

If you have any questions about these Terms of Service or if you wish to make any complaint or claim with respect to the Services, please contact us through our support channels.